Our HIPAA Commitment
At Cooperative Care Partnership, Inc., we are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA), which governs how healthcare providers protect your personal health information (PHI).
We take this responsibility seriously—both legally and ethically.
1.
What Is Protected Health Information (PHI)?
Protected Health Information includes any details that identify you and relate to your health, treatment, or payment for care. Examples include:
- Name, address, date of birth
- Medical and mental health records
- Insurance and billing information
- Communication between you and your provider
2.
How We Protect Your PHI
We maintain strict physical, administrative, and technical safeguards to ensure your information remains secure. This includes:
- Encrypted electronic records
- Password-protected devices and secure logins
- Limited access to staff with a “need to know”
- Ongoing compliance training for all employees
All telehealth sessions are conducted using HIPAA-compliant video platforms with end-to-end encryption.
3.
How We May Use or Disclose Your Information
We may use or disclose your PHI for the following purposes:
- Treatment: To coordinate care among your providers.
- Payment: To bill insurance or process payment.
- Healthcare Operations: To improve services and quality assurance.
We may also release information when required by law (e.g., public health reporting, safety threats, or court orders).
4.
Your Rights Under HIPAA
You have the right to:
- Access and review your records
- Request corrections to your information
- Obtain an accounting of disclosures
- Request restrictions on certain uses
- File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact our compliance office in writing.
5.
HIPAA Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
- Cooperative Care Partnership, Inc. Compliance Officer, or
- The U.S. Department of Health and Human Services (HHS) Office for Civil Rights
We will not retaliate against any individual who files a good-faith complaint.
6.
Effective Date and Policy Updates
This HIPAA Statement is effective as of [Insert Date].
We may update this policy periodically; any revisions will be posted on our website.