Your Privacy, Protected
Cooperative Care Partnership, Inc. respects and protects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and health information when you visit our website, contact our office, or receive care from our clinicians.
1.
Information We Collect
We collect information necessary to provide our services safely and effectively, including:
- Personal information: Name, address, phone number, email
- Health information: Medical or behavioral details relevant to care
- Insurance information: To verify coverage and process billing
- Website data: Limited, anonymized analytics (e.g., browser type, site usage)
We do not sell or share personal data with third parties for marketing purposes.
2.
How We Use Your Information
- Your information is used solely to:
- Schedule and manage appointments
- Deliver therapy or recovery services
- Communicate securely with you
- Process insurance claims or payments
- Improve website functionality and client support
3.
Information Security
We use encrypted, HIPAA-compliant systems for all client records, telehealth sessions, and communications. Access to sensitive information is restricted to authorized staff and clinicians.
4.
Website & Online Forms
Any form submissions (e.g., “Contact,” “Verify Insurance,” or “Book Telehealth”) are securely transmitted using SSL encryption and stored in accordance with HIPAA and Zoho CRM’s compliance standards.
5.
Your Rights
You have the right to:
- Request a copy of your records
- Ask for corrections to your information
- Limit sharing of your information when possible
- Withdraw consent for communication at any time
Requests can be made in writing to:
Compliance Officer
Cooperative Care Partnership, Inc
[Address / Email Placeholder]
6.
Updates to This Policy
This Privacy Policy may be updated periodically. The “last updated” date will appear at the top of the page.
By using our website or services, you agree to the terms outlined here.