Common Questions About Telehealth
We’ve compiled answers to our most frequently asked telehealth questions so you can feel confident and prepared.
FAQ
Yes. All our video sessions use HIPAA-compliant, encrypted platforms to protect your privacy. No one can access your session except you and your clinician.
You’ll need:
- A smartphone, tablet, or computer with a camera and microphone
- A stable internet connection
- The secure link provided in your email or text confirmation
No downloads or logins required.
If your internet disconnects, simply rejoin the meeting using the same link. Your clinician will wait or call you to continue the session if needed.
Absolutely. Many clients blend both formats depending on their schedule and comfort level. Your therapist can help create a plan that fits your life.
Yes, most insurance plans cover telehealth services in New Jersey, including Medicaid and major commercial plans. Our team will verify your coverage before your first session.